FREQUENTLY ASKED QUESTIONS
Our recommended burn time is 3-4 hours. Be sure to trim the wick to 1/4" before each lighting. Always allow the melt pool to reach the edges of the jars before extinguishing. This will allow the candle to burn evenly and prevent "tunneling." Be sure never to leave a candle unattended or in reach of children, pets, or a draft. Allow the jar to cool completely before handling. "How to burn" reminder on the bottom of your jar.
We love that it's a 100% renewable resource and carbon neutral. It burns more cleanly and for a longer period of time than paraffin. We love the way soy wax smells mixed with a good fragrance. Soy candles are better for the environment and your health: they are non-toxic and burn cleaner than paraffin wax.
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Inventory is available until sold out then will be restocked on drop schedule.
March - Spring Equinox
June - Summer Solstice
September - Fall Equinox
October through February- Recharge/No candle drops
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Domestic orders leave our warehouse within 24-48 business hours and take 2-7 days to arrive via USPS.
You will receive an email with tracking information once your order has shipped. If for some reason you did not receive this information, let us know at peace@santokihealing.com and we will send it over.
We use USPS Priority Mail.
All sales are final. If you receive a damaged product, please email peace@santokihealing.com within 5 business days of delivery date for a replacement.
We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.